Are your phones sim free?
Yes all our phones are "sim free" this means they were manufactured unlocked and have never been locked, they work with most providers. Note some providers may require 3G technology so check the phone information and ask your provider.
Are all the items you sell NEW?
YES - if the item is not new it will be noted in the listing description. Items which are not new are carefully inspected and where possible any areas of concern are documented with photographs.
What is the best method of payment to use when I make my purchase?
Paypal or Google Checkout is best If paying by Paypal or Google Checkout I will ship only to your physical address on file with Paypal or Google. I will ship to an alternate address for you but you must contact Paypal or google to add these alternate address plus confirm them by them. It is not hard to do. If you want to ship it overseas then we can work out the details. please communicate.
What method of shipping is used to ship my purchase?
Shipping companies are utilized in the preference order shown: 1. FedEx 2. UPS 3. USPS Priority Mail FedEx is my preferred method of shipping. I package your purchase carefully in order to help provide safe transportation for your purchase. Due to an excessive number of shipping problems encountered with USPS Parcel Post - This method of shipment is no longer used. When shipping by FedEx or UPS the first $100 of shipping insurance is free!
I am buying this as a gift - will you ship to an address other than my own?
If you use PayPal or Google as a payment method I will only ship to your 'confirmed address of record you have on file with either PayPal or Google.You can call paypal or google to add alternate address on your creditcard ,but remeber these addressess need to be confirmed by them. If you pay by ACH Wire to our Bank account I will ship anywhere you desire as long as you have paid for shipping that will cover shipping cost to an alternate address.
How soon do you ship after receipt of payment?
If your address with PayPal is unconfirmed or you use Google Checkout and are requesting shipment to an address other than the one you have on file with these agencies the only acceptable method of payment will be by ACH wire to an bank account . I ship the day following receipt of a Confirmed PayPal Payment. I will ship the day after I receive a Wire.. Normally shipping of your purchase will occur the day following receipt of your payment. If that day falls on a weekend or a holiday shipping times will be adjusted accordingly. My responsibility to you as a buyer is too ship your item to you as quickly as possible. You will be provided tracking numbers for FedEx and UPS to track the progress of your order. If Priority Mail is used I will provide a Confirmation number. NOTE: USPS Priority Mail has a delivery notification feature but USPS does not provide real-time tracking.